Fraud & Scam Awareness
At Xceda, we take your security seriously. Fraud and scams are constantly evolving, and we want to help you stay informed and protected.
Common Scams to Watch Out For
1. Phishing Emails & Calls
- Fraudsters may pose as our representatives, asking for personal details or payment.
- Always check the sender's email address and avoid clicking on suspicious links.
2. Fake Investment Offers
- Beware of unsolicited investment opportunities that promise high returns.
- Verify any investment-related information directly with us.
3. Impersonation Scams
- Scammers may pretend to be from Xceda, requesting account details or deposits.
- While we may contact you to verify your identity — for example, asking security questions — we will never ask you to share passwords, PINs, or request that you move funds to another account.
4. Unusual Payment Requests
- Be cautious if you’re asked to make payments via cryptocurrency, gift cards, or wire transfers.
- Always confirm payment details through official channels. Xceda is a verified payee with all major New Zealand banks. If you're ever unsure, contact us directly using the details on our website.
How to Stay Safe
✅ Verify the sender before responding to emails or calls.
✅ Never share passwords or PINs, or personal details.
✅ Contact us directly using official contact details if unsure.
✅ Report any suspicious activity immediately.
Latest Scams:


Reporting Fraud
If you suspect fraudulent activity purporting to represent Xceda please contact us at:
📞 0800 11 22 74
📧 help@xceda.co.nz
Talk to us today
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Loans & General Enquiries:
0800 11 22 74
help@xceda.co.nz
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